Firstech News

Big Changes Coming Soon to myFirstech


Big Changes Coming Soon to myFirstech
In September 2022, Firstech will be launching a major update to myFirstech Install (https://install.myfirstech.com) to create a true one-stop shop for Firstech dealers and their employees.
  1. Everything Firstech in one website – Vehicle wiring, DroneMobile activation, installation guides, product specifications, and much more!
  2. Mobile Apps for iOS and Android – Access your Firstech account, rewards, and orders from any desktop, tablet or mobile device.
  3. B2B E-commerce for Firstech Dealers – Authorized, direct dealers will now be able to purchase Firstech products from the myFirstech website and mobile apps.
In Q4 2022, both myFirstech.com and myFirstech Install will be merged into one website, accessible from www.myfirstech.com and myFirstech mobile apps.

myFirstech FAQs

Where can I access the new myFirstech.com?
In September 2022, the new myFirstech.com will be launched at myFirstech Install (https://install.myfirstech.com). In Q4 2022, install.myfirstech.com and www.myfirstech.com will be merged into one website, accessible at www.myfirstech.com and the myFirstech apps.Do I have to create a new account to access the new myFirstech.com?
If you already have an account on myFirstech Install, you will not have to create another account to access the new myFirstech.com. Your account information will be transferred to the new site and mobile apps.What are the benefits of the myFirstech mobile app?
The myFirstech mobile apps will retain your login information, whereas the www.myfirstech.com website will periodically log you out. In the future, we will be able to leverage more of your phone’s features to improve your app experience.

After the change, where will I look up install documents and wiring guides?
In September, you will continue to find these items at install.myfirstech.com. After the merge, install.myfirstech.com will redirect to www.myfirstech.com.

After the change, where can I check my rewards balance?
In September, you will continue to find these items at install.myfirstech.com. After the merge, install.myfirstech.com will redirect to www.myfirstech.com. We will continue to use Stripe as the payments processor for myFirstech Rewards.

After the change, where can I purchase Firstech products online?
If you currently use www.myfirstech.com to purchase products, you may continue to do so at the same website.


How to Register

There are two ways to register for the new myFirstech.

  1. Complete this dealer inquiry form: https://install.myfirstech.com/dealer-request.
  2. Contact your Firstech Sales Representative to create a myFirstech account for you and your business’ employees.

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